AI-Powered Bots That Work Like a Team Member
Create conversational agents that handle support, automate workflows, and scale effortlessly. No devs required.
what it is
Build AI Chatbots That Do the Work for You
Copilot Studio is a low-code platform for building AI-powered conversational bots. It helps automate customer service, internal support, and business workflows through natural, human-like dialogue.
what it is
Let Bots Handle the Routine...
so you can focus on the big stuff
Create Bots Without Coding
Design multi-step, smart conversations using a visual editor and prebuilt templates.
Integrate With Systems and Workflows
Pull data from Microsoft 365, Dynamics, Dataverse, and APIs to support personalised interactions.
Improve Support Across Channels
Deploy bots across Microsoft Teams, your website, and messaging platforms for 24/7 support.
Benefits at a Glance
Why Businesses Choose Copilot Studio
No-Code Bot Building
Design chatbots using drag-and-drop—no scripting or coding needed.
Always-On Support
Deploy virtual agents that respond 24/7 across multiple platforms
Smarter Conversations with AI
Use Microsoft AI to detect intent and respond naturally
Multi-Channel Ready
Run bots on Teams, websites, and messaging platforms with ease.
Data-Driven Insights
Track usage and trends to improve conversations and bot performance.
Secure and Scalable
Control access and deploy bots across teams or regions securely.
use case examples
Real Problems. Real Apps. Real Results.
Finance/Banking
- Virtual assistant to answer finance policy questions
- Bot that helps employees submit expense claims
- Chatbot that tracks payment status from vendors
Healthcare
- Virtual triage assistant for pre-screening patients
- Internal HR bot for scheduling staff shifts
- Bot that answers FAQs on hospital policies or billing
Government/Public Sector
- Public-facing chatbot for service info and permit FAQs
- Internal virtual assistant for document access
- AI bot for helping citizens navigate benefits programs
Human Resources
- Chatbot that guides employees through onboarding
- AI assistant to help with internal HR queries
- Virtual career assistant for job seekers on your site